refund policy

We have a 7-day return policy which means you have 7 days after receiving your item to request a return.

To be eligible for returns, your item must be in the same condition you received it, unworn or unused, with tags and in its original packaging. You will also need a receipt or proof of purchase.

If your return is accepted, we will send you a returns shipping label, as well as instructions on how and where to send your package. Items sent to us without first requesting a return will not be accepted.

You can always contact us for any return question at

Damage and problems
Please inspect your order upon receipt and contact us immediately if the item is defective or damaged or if you received the wrong item, so that we can evaluate and correct the problem.


Exceptions / non-returnable items
Certain types of items, such as perishable goods (such as food, flowers, or plants), customized products (such as special orders or personal items), and personal care items (such as beauty products) cannot be returned. We also do not accept returns of hazardous materials, flammable liquids or gases. Please contact if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on discounted items or gift cards.


exchanges
The quickest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds
We will notify you as soon as we receive and inspect your returns, and let you know if the refund is approved or not. If approved, you will be automatically refunded using the original payment method. Please remember that it may take some time for your bank or credit card company to process and send the refund as well.